Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Payment Methods
- Updating Account Information
- Conditions of Use
- Shipping & Delivery
-
Our shipping fee schedule is simple. We charge a flat rate of $5.00 for ground shipping within the United States for orders under $100. We offer free ground shipping for all orders over $100. Express delivery is available for most items for $19.95.
Please note that we do not ship to PO Boxes
Orders are usually shipped out within 1 to 2 business days. We use either UPS or USPS as our shipping carrier. We use our discretion to determine which method is more economical and efficient. For standard delivery please allow 5-7 days for delivery. For express delivery please allow 1-3 days.
For Canada and international orders, please note that your local government might impose duty charge on your purchase. The percentage or amount each government imposes is out of our control. Please contact your local government agency for more information before placing the order. We offer flat fees for International orders, please view below for fee schedule:
Orders less than 5 pounds - $25.00
Orders equal to or greater than 5 pounds but less than 10 pounds - $35.00
All orders over 10 pounds - $45.00
Note: some items will not qualify for flat rate International shipping, those items will have their shipping cost specified in the product description.We reserve the right to charge inbound and outbound shipping costs to your credit card on file for any refused or undeliverable package.
- Privacy Policy
- Please refer to our Privacy Policy
- Returns & Replacements
- Please refer to our Return Policy
- Payment Methods
-
Tickon.com currently accepts the following methods of payments:
- American Express
- Mastercard
- Visa
- Paypal
- Updating Account Information
- Please login to your account to make any changes to your account information (Click here to login). If you don't remember your login/password combination, please click on the link "Forgot Your Password?" (link here) to retrieve the login information. You will need to provide the e-mail address that you initially provided at time of sign-up. If you still have trouble signing in, please e-mail us at info@Tickon.com, or contact us by going to the contact us page.
- Conditions of Use
- Please refer to our Conditions of Use page
